installing the service with the local system account and selection of an account that will be impersonated by the backup processes:įinally, one may need to set up an additional account in order to access network paths, as, for example, in the case of a folder shared on a NAS drive and protected by a password. In this second image, we can see the other mode, i.e. Of course one can change the logon account of the service directly from among the Windows services (the Iperius Backup service is called “Iperius Backup Service”). In the image below, we can see the choice of a specific account (we always recommend using an administrator account) for installing the service: If one installs the service with a specific account, the AutoRun backup window will not be visible as it is running in a session other than the primary one. The difference between the two solutions is minimal (and the choice between the two is usually to be determined only in more specific situations), except for the fact that impersonating allows you to continue to see the AutoRun window of the backups in the primary session. The authentication issue has an easy solution since Iperius allows one to install the service using a specific account and to impersonate a certain user account for backup operations. In this case, let’s make sure we have entered the complete network path (example: Īs\backup) and not a mapped network drive. In fact, a Windows service cannot access mapped network drives, simply because they do not exist in the service session (but are automatically reconnected, and therefore created, only at user logon). In this case, scheduled backups, since they are run by the service, will also run using this user account, which generally does not have access to network paths, nor may it have the necessary privileges to access certain folders.Īnother possible cause is the use of mapped network drives instead of the full network path. When Iperius is installed as a Windows service and the default settings are left as they are, the service will be started using the local system account, or SYSTEM. The cause of this problem is very simple. These errors generally occur only when the backup is run in the automatic mode according to a schedule, while backups run manually complete successfully. A common problem that one can encounter when installing Iperius Backup as a service and setting up a schedule for it is to encounter errors accessing network paths.
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